PRIVACY POLICY

How we collect, use, and protect your personal data when you interact with our services.

Introduction

Canine Digital is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data when you interact with our services.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, email address, payment details, and any other information you provide.
  • Service Details: Information about the services you use, including your preferences and any special requirements.
  • Interactions: Records of your interactions with us, including inquiries, support, licence purchases and complaints.
  • Job Applications: Information provided in your CV and application forms.
  • Technical Data: Information about your device, browser, and internet connection when you use our website.

2. How We Collect Your Information

We collect information in various ways, including:

  • When you visit our website.
  • When you purchase, inquire about our services or products.
  • When you apply for a job with us.
  • When you contact us via email, phone, or social media.
  • Through cookies and other tracking technologies on our website.

3. How We Use Your Information

We use your information for the following purposes:

  • Service Management: To manage and fulfil your support and service requests.
  • Communication: To send you service-related communications and support.
  • Marketing: To send you promotional materials, offers, and updates (with your consent or based on our legitimate interests).
  • Website Optimization: To improve our website's functionality and user experience.
  • Security: To ensure the security of our services and protect against fraud.
  • Research: To conduct research and improve our services.
  • Legal Compliance: To comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third parties who assist us in providing our services.
  • Legal Authorities: Government and regulatory bodies as required by law.
  • Business Transfers: Third parties in the event of a business sale or merger.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. We regularly review our data retention policies to minimize the amount of data we hold.

6. Marketing Communications

We will only send you marketing communications if you have consented or if we have a legitimate interest. You can opt-out at any time by following the unsubscribe link in our emails or contacting us directly.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to any inaccurate data.
  • Deletion: Request the deletion of your data in certain circumstances.
  • Objection: Object to the processing of your data for marketing purposes.
  • Restriction: Request the restriction of processing in certain circumstances.
  • Portability: Request the transfer of your data to another service provider.

8. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Canine Digital

15 West Street, Brighton, England, United Kingdom, BN1 2RL

[email protected]

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.